Support
Advanced IT Support
Our professional helpdesk, onsite consultants and technical engineer's can cover off all business computer problems. With our broad range of specialists, there are few issues that we cannot resolve. Advanced IT is a Microsoft Partner with experienced engineers, dedicated to providing you with the best service experience possible. You can trust our engineers will sort out your problems fast.
We can service and repair Hewlet Packard, Acer, IBM, Asus, Compaq, Dell, etc ...
Fast 24/7 On-site Service - Rotorua Wide
Our engineers are available 24 hours 7 days a week. If you need repairs done fast, we also offer a guaranteed 2 hour emergency response service.
In many cases we can solve your problems without the need to even come out on site with the use of our new Remote Support technology.
Excellence in Service
Less than 20% of computer engineers applying for technical positions with Advanced IT will be given the opportunity to join our team. Most of our engineers have years of commercial IT experience. Our aim is to stand out from the crowd, in providing lasting and reliable fixes and by giving you the best possible experience so that you will not only think of us next time, but you will also recommend us to others. Advanced IT will not only repair the problem, we will also look for the cause. Many IT issues can return if preventative measures are not taken. During an on-site visit, we may perform thorough diagnoses of your system and upgrade or replace faulty components. If you like, we will install security software, antivirus software and spyware removal tools. (due to licensing restrictions free antivirus software is not available for business users). We will also ensure you get the right advice on how to prevent similar issues in the future. When we are finished, your invoice and job sheet will outline all the work performed by your engineer. We focus on speed, convenience and reliability, for overall peace of mind. Think of us as your personal IT department.
Guaranteed Service.
We are so confident in our abilities that we offer a competitive guarantee.
We can do that because we are a Microsoft Partners, with experts in a broad range of fields. Our engineers hold qualifications such as Microsoft Certified Professionals, Microsoft Certified Systems Engineers, A+, N+ etc …
There is no risk in using our services as you are covered by our guarantee.
Our professional helpdesk, onsite consultants and technical engineer's can cover off all business computer problems. With our broad range of specialists, there are few issues that we cannot resolve. Advanced IT is a Microsoft Partner with experienced engineers, dedicated to providing you with the best service experience possible. You can trust our engineers will sort out your problems fast. We can service and repair Hewlet Packard, Acer, IBM, Asus, Compaq, Dell, etc ...
Fast 24/7 On-site Service - Rotorua Wide
Our engineers are available 24 hours 7 days a week. If you need repairs done fast, we also offer a guaranteed 2 hour emergency response service.
In many cases we can solve your problems without the need to even come out on site with the use of our new Remote Support technology.
Excellence in Service
Less than 20% of computer engineers applying for technical positions with Advanced IT will be given the opportunity to join our team. Most of our engineers have years of commercial IT experience. Our aim is to stand out from the crowd, in providing lasting and reliable fixes and by giving you the best possible experience so that you will not only think of us next time, but you will also recommend us to others. Advanced IT will not only repair the problem, we will also look for the cause. Many IT issues can return if preventative measures are not taken. During an on-site visit, we may perform thorough diagnoses of your system and upgrade or replace faulty components. If you like, we will install security software, antivirus software and spyware removal tools. (due to licensing restrictions free antivirus software is not available for business users). We will also ensure you get the right advice on how to prevent similar issues in the future. When we are finished, your invoice and job sheet will outline all the work performed by your engineer. We focus on speed, convenience and reliability, for overall peace of mind. Think of us as your personal IT department.
Guaranteed Service.
We are so confident in our abilities that we offer a competitive guarantee.
We can do that because we are a Microsoft Partners, with experts in a broad range of fields. Our engineers hold qualifications such as Microsoft Certified Professionals, Microsoft Certified Systems Engineers, A+, N+ etc …
There is no risk in using our services as you are covered by our guarantee.
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